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Questions about a drone, an ROV, compliance or an order you already placed? Tell us what you need and a specialist gets back to you within 24 hours on business days.
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Before you write to us.
How we ship
Scanixx runs a digital-first operation with U.S.-based distribution partners. Orders are placed online and shipped directly from those facilities, so our address is not a walk-in store or a returns address.
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Including your order number lets us pull up your file immediately instead of asking for it first. It is the single fastest way to get a useful answer.
#SCANIXX_1001Answers you may already have
Shipping times, returns, warranty and product specifics are covered in the Help Center. If your question is there, you have your answer in seconds.
Visit the Help CenterComplimentary insured shipping on orders over $599 within the contiguous U.S. Returns within 30 days with an RMA, subject to an 18% restocking fee. All products carry a minimum 1-year manufacturer warranty.
